After Sales Communication
LAZZONI understands the importance of customer satisfaction both before and after the sale. We meet our modern and elegant products with our customers by providing excellent designs with excellent service. Design conscious consumers, who are aware of the latest trends and movements of the sector, understand that LAZZONI has a superior position over the market.
LAZZONI is one of the few furniture firms that have flexible production abilities. Most of its products are composed of variable modules, and dimensions. In this manner, customers can demand custom-designed products for their space and preferences.
Each sales process is considered a project within itself. Experienced interior architects employed in each showroom conduct special services to enhance and expedite the buying process. After customers come to a showroom and choose a product, the project expeditors can go to the home of customer. Here, the team measures as necessary and enters the data into the system. After which, interior architects model the customer’s home within a 3d computer environment. Any of our products can be placed within this 3D space to assist the visualization of the interior. In the same program, different selections of the fabric or color are added to the presentation. As a result, customers simply recreate the product they see in the showroom and - depending on measurements and taste - characterize their space to fit their needs. Moreover, they are able to visualize a model of their furnished home before purchasing. LAZZONI produces products that last a life-time; a bond equal to that of the company to its customers. The customer relations of LAZZONI are based on the principle of “life-long connection”.
